Fast answers that support trust without friction.

Yes. OpenOffer Autos is running in Production. The public site, customer accounts, direct offers and negotiation, Verify Once, applicable OpenOffer platform-fee checkout, and the protected contact-release workflow are live. A protected action can still stop safely when required identity, vehicle or dealer authority, legal acceptance, payment, or safety checks are not complete.

OpenOffer walks the eligible participants through the remaining Autos steps: finish any required identity or vehicle/dealer authority checks, complete the lane-specific OpenOffer platform fee when required, approve contact sharing, wait for the other participant's approval, complete the required safety checks, and then connect. Paying an OpenOffer fee by itself does not release contact details and is not payment for the vehicle.

It is the one-time OpenOffer platform fee for the applicable protected connection lane—not payment for the vehicle. In the private-owner PLATE lane the buyer pays $59. In the dealer STOCK_NUMBER lane the buyer pays $0 and an authorized dealer pays $99. The vehicle purchase price and vehicle-sale money remain separate between the actual transaction participants and their chosen providers.

Not for normal waiting states. When a confirmation, approval, payment check, or safety review is still in progress, your account keeps the current state. The page should tell you whether you need to do anything. If no action is requested, you can leave and return later to check the status.

Protected provider state is established server-side. A browser success page, screenshot, redirect, or client-side message is not enough by itself. Signed provider events, current application records, eligibility gates, and audit evidence control consequential actions.

Email notifications are available where enabled and eligible. SMS/text alerts are not currently available and remain disabled until the required provider, consent, opt-out, recordkeeping, and compliance path is ready. Live lender connections and lender data sharing are also not currently offered in the customer experience.

OpenOffer Autos is a digital technology platform from OpenOffer LLC that provides the rails for a direct vehicle-offer system. A buyer identifies a vehicle by plate or dealer stock number, makes an offer, and the actual owner or dealer decides whether to accept, decline, counter, or continue the conversation.

No. OpenOffer does not own the vehicle or dealer inventory as principal, take title, purchase vehicles for resale, set a participant's vehicle price, sign the sale contract for a participant, receive the vehicle purchase price, or act as the buyer or seller of record. Dealers using the dealer lane remain responsible for their own licensing, inventory, advertising, disclosures, warranties, paperwork, and sales activity. Availability and legal requirements can vary by jurisdiction.

No. The software carries participant messages and offer actions, but the buyer, owner, or authorized dealer representative makes the decision. Platform safeguards may monitor, hold, moderate, or protect a workflow, but OpenOffer does not speak for a participant in negotiation.

No. OpenOffer checkout is for the applicable one-time OpenOffer platform fee, not payment for the vehicle. OpenOffer does not collect or hold the vehicle purchase price, down payment, earnest money, trade-in value, sales tax, registration money, or other vehicle-sale proceeds.

It creates or resolves a vehicle-specific reference inside the direct-offer system. A plate or stock number is used as a lane identifier; it is not a representation that OpenOffer owns the vehicle, knows its condition, has verified its title, or has permission to disclose anyone's private motor-vehicle-record information.

No. Entering a plate does not grant a user or OpenOffer permission to obtain, use, or disclose protected personal information from state motor-vehicle records. The current direct-offer model does not promise a DMV-owner lookup. Any future vehicle-data source must have a lawful basis, permitted use, and appropriate privacy controls before it can be used.

The software can technically create a plate or stock-number lane, but availability, outreach, payment, contact release, dealer functionality, financing-connection functionality, and public operation may be restricted by jurisdiction. OpenOffer can disable or withhold a lane where legal, provider, safety, or compliance requirements are not cleared.

A buyer submits the offer. The server records the buyer, vehicle reference, amount, timing, optional note, and offer history. Protected actions require the authenticated participant and the required identity or authority checks.

Only the transaction participant with the applicable role and authority can make the corresponding decision. OpenOffer administration does not accept, decline, or counter for a buyer, owner, or dealer.

No. The platform records offer, counter, acceptance, decline, withdrawal, and workflow events, but those records do not replace title documents, odometer disclosures, dealer disclosures, a bill of sale, financing documents, tax or registration forms, insurance requirements, or other documents required for an actual transfer. OpenOffer does not represent that a particular in-platform exchange is or is not a binding contract under every jurisdiction; participants remain responsible for definitive transaction documents and applicable law.

The current server workflow uses a 48-hour offer-expiry window and can extend that window when a valid negotiation message is added. The interface or transaction record controls the actual current status.

The private lane is designed to keep early negotiation focused on the offer and terms and to prevent contact-release and safety controls from being bypassed. Coded or obfuscated attempts to move contact information around the gate are also prohibited.

The fee is the one-time OpenOffer platform fee for the applicable protected connection lane—not payment for the vehicle and not a percentage of the vehicle sale. In the private-owner PLATE lane, the buyer pays $59 after an accepted opportunity. In the dealer STOCK_NUMBER lane, the buyer pays $0 and an authorized dealer pays $99. After payment, contact-sharing approvals and required safety checks can still remain before contact details are released.

The payer is lane-specific. For a private-owner PLATE opportunity, only the buyer may begin the $59 OpenOffer platform-fee checkout. For a dealer STOCK_NUMBER opportunity, the buyer pays $0 and only an authorized dealer with current authority over that stock-number vehicle may begin the $99 OpenOffer platform-fee checkout. The offer must already be accepted and required current legal acknowledgments must be in place.

The paid service is the qualified OpenOffer opportunity and protected connection: the specific stock-number vehicle, actual offer, timing and negotiation history, plus buyer-approved financing-interest or follow-up signals where applicable and the protected contact connection. OpenOffer does not sell or guarantee the later vehicle closing. A later deal falling apart after the paid connection does not by itself mean OpenOffer failed to provide the opportunity service.

No. A browser redirect is not payment truth. OpenOffer uses valid signed Stripe webhook events as the authoritative payment signal, and contact release remains separately gated.

The buyer and the current authorized owner or dealer counterparty must each have a current verified identity, current required legal acceptance, applicable vehicle or dealer authority, verified payment status for the lane-specific opportunity fee, and a separate protected authorization to release contact information for that exact unlock. Safety or compliance review can still place the release on hold.

A participant can record a revocation before final release. Once contact information has actually been disclosed, OpenOffer cannot make information already seen by the other participant unseen; later holds or revocations can protect future platform actions but cannot recall prior disclosure.

The buyer and actual owner or dealer deal directly. Inspection, vehicle condition, final price and documents, title, liens, odometer statements, warranties, taxes, registration, insurance, financing, delivery, and payment for the vehicle remain the responsibility of the actual transaction participants and their chosen providers.

No blanket closing-contingent refund promise is made. Refund eligibility depends on the checkout disclosures, the OpenOffer service actually provided, payment status, platform policy, applicable law, fraud or abuse review, and the facts of the case. A later vehicle transaction falling apart after the paid protected connection does not by itself create a refund right. A refund or chargeback event places the related unlock into a protected state in the current server workflow.

One account. Verify once. Use your verified identity across OpenOffer platforms. For protected actions, the current integration uses Stripe Identity document verification with live capture and a matching-selfie check. OpenOffer stores provider references and verification status rather than treating identity-document images as ordinary account data. Vehicle ownership, controller authority, dealer organization authority, and inventory authority are separate Autos checks and are not created merely because identity verification succeeds.

No. Identity answers who the person is. OpenOffer separately evaluates the evidence and status required for vehicle owner/controller authority or dealer organization and inventory authority. Neither check guarantees clean title, absence of liens, licensing status, vehicle condition, inventory availability, honesty, or completion of a transaction.

A passkey lets an approved user return securely using a device credential such as Face ID, fingerprint, Windows Hello, or a device PIN. During ordinary passkey authentication, the biometric comparison is performed by the user's device or credential provider; OpenOffer receives the cryptographic authentication result rather than the user's fingerprint or face image.

The account system includes session controls, passkey revocation, recovery codes, recovery cases, step-up protections, and administrative review paths. High-risk recovery can be delayed or reviewed rather than automatically granting access.

A person acting as owner or authorized controller must use the appropriate protected vehicle-authority workflow before consequential owner-side actions. OpenOffer may require supporting evidence and can approve, reject, revoke, expire, or manually review authority.

The dealership remains responsible for its licenses, personnel authority, inventory rights, advertising accuracy, vehicle condition representations, required Buyers Guides or state equivalents, used-car disclosures and warranties, title and lien work, odometer disclosures, taxes, registration, financing compliance, recall or safety obligations, and all other duties that apply to the actual dealer or seller. OpenOffer's digital rails do not replace dealer statutory paperwork.

No. The dealer lane can record a buyer's financing-interest signal and, separately, follow-up permission. Those fields are intent and permission signals only. OpenOffer does not make a credit decision, extend vehicle financing, collect lender underwriting files, hold loan proceeds, set APR or loan terms, or become the lender through those signals.

No. Lender connections are not currently offered in the Autos customer experience. If a future lender connection is offered, the buyer must choose or authorize it and approve the information shared. The lender—not OpenOffer—must handle the loan application, SSN collection, credit pull, underwriting, rates and terms, approval or denial, disclosures, funding, and servicing.

No. The protected dealer model separates staff roles. Read-only staff cannot perform protected participant actions; contact release is limited to dealer administrators or authorized signers, and negotiation actions are limited to authorized dealer roles.

No dealer subscription or bulk package is required in the current pay-as-you-go flow. The current server-authoritative STOCK_NUMBER opportunity unlock is $99 paid by the authorized dealer; the buyer pays $0 in that dealer lane. Any future subscription, credits, or volume pricing must be separately approved, implemented, and published.

Release-sensitive contact information is kept hidden. The other participant should not receive your private identity document, selfie, registration or authority evidence through the ordinary negotiation lane.

For the current vehicle-offer system, OpenOffer may record a buyer's financing-interest signal and follow-up permission along with opportunity milestones so the platform can measure future financing-connection readiness. Those signals are not a credit application or authorization for a credit pull. Live lender data sharing remains disabled.

Not currently. Email notifications are available where enabled and eligible. SMS/text alerts remain disabled until the required live provider, consent, opt-out, recordkeeping, and compliance path is ready. OpenOffer should not tell you to expect a text alert while that channel is unavailable.

The alert model supports subscription status and unsubscribe controls. Marketing communications, if later enabled, must also follow the applicable consent, identification, postal-address, and opt-out rules; transaction or security messages may be handled differently under applicable law.

No. Identity, authority, payment, moderation, and audit controls reduce risk but cannot eliminate fraud or guarantee title, condition, roadworthiness, price fairness, licensing, payment for the vehicle, financing, delivery, or transaction completion. Participants should independently inspect the vehicle and documents and use appropriate professional or government resources.